Course Details
Overview
After attending this course, you will be able to:
- Understand Cisco UCS C-Series servers
- Understand VMware vSphere ESXi for Unified Communications installations
- Understand and implement Cisco Unified Communications Manager and its features
- Understand and implement Cisco Unity Connection and its features
- Understand and implement Cisco Unified IM and Presence and its features
- Understand and implement Cisco Prime Collaboration features
- After completing the lab exercises, you will be able to:
- Configure Cisco Unified Communications Manager
- Configure Cisco Unity Connection
- Configure Cisco Unified IM and Presence
- Manage Cisco Unified Communications deployment with Cisco Prime Collaboration
Outline
Cisco Unified Communications Manager Version 10.0
- Describe how to setup and license Cisco Unified Communications Manager using ELM
- Describe SIP URI call routing
- Describe ILS
- Describe secure EMCC
- Describe enhanced location CAC
- Describe codec preferences
- Describe native call queuing
- Describe other new features and feature improvements
Cisco Unity Connection version 10.0
- Describe how to deploy Unified Messaging
- Describe how to implement SRSV
- Describe how to enable video messaging using MediaSense
- Describe other new features and feature improvements in Cisco Unity Connection
Cisco Unified IM and Presence version 10.0
- Describe how to integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
- Describe how to deploy Cisco Jabber for deskphone and softphone mode
- Describe how to integrate Cisco Jabber with Cisco Unity Connection and enable IM
- Describe how to implement message archiving and compliance
- Describe Cisco Unified IM and Presence federation
- Describe other features of Cisco Unified IM and Presence
Cisco TelePresence Video Communication Server
- Describe how to register third-party endpoints with Cisco VCS Control
- Describe how to implement a dial plan in Cisco VCS Control and how to interconnect Cisco Unified Communications Manager and Cisco VCS Control
- Describe how to provide Collaboration Edge functionality with Cisco VCS Expressway in an environment using Cisco VCS Control and Cisco Unified Communications Manager
Lab Exercises:
- Configure Cisco Unified Communications ManagerVerify licensing and initial configuration of Cisco Unified Communications Manager and explore feature improvements
- Configure SIP URI call routing
- Configure ILS
- Configure EMCC
- Configure enhanced location CAC
- Configure codec preferences
- Configure native call queuing
- Configure Cisco Unity Connection
- Verify integration of Cisco Unity Connection with Cisco Unified Communications Manager and ELM and explore feature improvements of Cisco Unity Connection
- Deploy Unified Messaging
- Implement SRSV
- Enable video messaging using MediaSense
- Configure Cisco Unified IM and Presence
- Verify licensing of Cisco Unified IM and Presence and integration of Cisco Unified IM and Presence with Cisco Unified Communications Manager
- Implement Jabber for deskphone and softphone mode
- Configure messaging integration and desktop sharing
- Implement Cisco Jabber in smartphones and tablets and enable its use in an environment that supports BYOD
- Cisco TelePresence Video Communication Server
- Register third-party endpoints with Cisco VCS Control
- Implement a dial plan in Cisco VCS Control and interconnect Cisco Unified Communications Manager and Cisco VCS Control
- Configure Collaboration Edge features using Cisco VCS Expressway
Target Audience
- Channel Partner / Reseller
- Customer
- Employee
Pre-Requisites
Prior to attending, you should have a basic understanding of servers and VMware, and know the Cisco Collaboration portfolio products available.