Upon completing this course, you will be able to meet these overall objectives:

• Describe a Cisco TelePresence solution and the technology that makes it work
• Perform an RRA on a chosen Cisco TelePresence room to validate its acceptability
• Assemble the Cisco TelePresence Systems 3000 and 3200 structure and perform verification testing and component configuration
• Describe a Cisco TelePresence solution and the technology that makes it work
• Describe and configure a Cisco TelePresence system endpoint
• Describe the Cisco TelePresence architecture
• Describe the extended features of Cisco TelePresence

Module 1: Introduction to Cisco TelePresence

Describe a Cisco TelePresence solution and the technology that makes it work.

Lesson 1: Exploring the Cisco TelePresence Solution

• Define Telepresence and the use of technology to immerse a participant in the experience
• Identify limitations with traditional video communications
• Explain the original design attributes for Cisco TelePresence
• Describe Cisco TelePresence user endpoint design principles
• Describe the advantages of the Cisco TelePresence solution
• Discuss the vision for Cisco TelePresence and how it will help create the next generation, rich-media network
• Discuss the high-level network requirements for Cisco TelePresence
• Provide an overview of the NPA

Lesson 2: Exploring the Cisco TelePresence Environments

• List the components of the Cisco TelePresence solution and what role each component fulfills
• Identify the endpoints in the Cisco TelePresence portfolio and describe what level of experience each model provides
• Discuss the wiring for the Cisco TelePresence generation 2 primary codec
• Describe the acoustic properties of the Cisco TelePresence room
• Describe the Cisco TelePresence illumination specifications
• Describe the Cisco TelePresence Auto Collaborate features
• Describe the capabilities of the Cisco TelePresence Multipoint Switch
• List the capabilities of the Cisco TelePresence Recording Server
• Define the capabilities of Cisco TelePresence Manager
• Describe the Cisco TelePresence experience as well as video and audio characteristics
• Define the Cisco TelePresence architecture for intercompany communications
• Discuss the purpose of the Cisco TelePresence Planning, Design, and Implementation Service

Lesson 3: Planning a Cisco TelePresence Room Design

• Discuss various questions you should ask when designing a Cisco TelePresence room
• Discuss the importance of corporate identity on a conference room and how Cisco TelePresence solutions provide the flexibility to incorporate corporate culture
• Discuss the importance of background aesthetics in creating a 3-D experience
• Describe Cisco TelePresence room design examples
• Discuss the effect that wall textures have on a Cisco TelePresence room
• List the approved background colors for a Cisco TelePresence room

Module 2: Cisco TelePresence Planning and Assessment

Describe the four phases of the Cisco TelePresence Experience and Order Assurance process and the steps that are necessary for a successful deployment.

Lesson 1: Managing the Project and Product Order

• Provide an overview of the Experience and Order Assurance process
• Identify the tasks that are involved in the prequalification phase of the Experience and Order Assurance process
• Identify the tasks that are involved in the readiness assessment phase of the Experience and Order Assurance process
• Identify the processes that occur during the installation phase of the Experience and Order Assurance process
• Identify the processes that occur during the validation phase of the Experience and Order Assurance process, including the testing criteria of the Cisco TelePresence experience test
• Navigate the online Experience and Order Assurance tool
• Identify the steps that are associated with the partner-provided Cisco TelePresence Planning, Design, and Implementation Service, and demonstrate a project life cycle

Lesson 2: Examining Room Readiness Requirements

• Understand the processes and tools that are required to complete an RRA
• Identify the individual tools that are contained in the RRAv2 tool kit and the process for ordering the kit
• Discuss the variables that you should consider when evaluating a candidate Cisco TelePresence room
• Identify the environmental considerations when selecting a Cisco TelePresence room
• Identify the tolerances for the acoustic properties when selecting a Cisco TelePresence room
• Identify the tolerances for illumination properties when selecting a Cisco TelePresence room
• Define the criteria for the continuity requirement

Lesson 3: Examining the Basics of Acoustics

• Define the decibel of SPL and demonstrate how to properly measure sound that emanates from a source
• Demonstrate the use of the Acoustilyzer AL1 audio meter with A-weighting and C-weighting
• Describe frequencies of sound
• Define reverberation and how it is measured, and identify the impact that reverberation can play in the delivery of a Cisco TelePresence call
• Identify the settings for the Acoustilyzer AL1 that is used to evaluate the acoustics of the Cisco TelePresence rooms
• Define the building-material requirements for a Cisco TelePresence room
• Define NRC, and provide examples of preferred materials
• Define STC and IIC ratings
• Remediate an undesirable acoustic environment

Lesson 4: Examining Lighting Basics

• Describe the lighting requirements of Cisco TelePresence
• Describe different commercial lighting options
• Provide lighting configuration examples for Cisco TelePresence System 3000
• Provide lighting configuration examples for Cisco TelePresence System 3200
• List lighting recommendations for Cisco TelePresence Systems 500, 1000, 1100, and 1300 Series

Lesson 5: Examining Lighting Basics

• Describe how to access both the online and offline RRA forms
• Verify the Cisco TelePresence environmental room measurements
• Record the Cisco TelePresence acoustic measurements
• Record the Cisco TelePresence illumination measurements
• Document the Cisco TelePresence continuity
• Document the Cisco TelePresence power and HVAC characteristics
• Attach layout plans and photos to an online RRA form

Lesson 6: Planning a Cisco TelePresence Room Design

• Discuss various Cisco TelePresence room design considerations and how they affect the aesthetics and corporate identity of the room
• Discuss the importance of corporate identity on a conference room and how Cisco TelePresence solutions provide the flexibility to incorporate corporate culture
• Discuss the importance of background aesthetics in creating a 3-D experience
• Describe Cisco TelePresence room design examples
• Discuss the effect that wall textures have on a Cisco TelePresence room
• List the approved background colors for a Cisco TelePresence room

Module 3: Physical Assembly and Logistics

Describe the physical assembly and tuning of the Cisco TelePresence systems.

Lesson 1: Preparing for a Cisco TelePresence System Installation

• Describe the tools that are necessary to unpack and assemble Cisco TelePresence endpoints
• Examine the logistics of storing the shipping pallets during assembly

Lesson 2: Assembling the Cisco TelePresence Systems 3000 and 3200

• Provide an overview of the Cisco TelePresence Systems 3000 and 3200 installation
• Build and position the Cisco TelePresence Systems 3000 and 3200 display frame
• Understand the load distribution of the Cisco TelePresence Systems 3000 and 3200 when positioning either system
• Mount and level the plasma displays
• Attach the display shelves and level the frame
• Build the lighting assembly
• Attach the tabletops
• Determine proper positioning of the Cisco TelePresence System 3200 second row and where to run cabling
• Assemble and attach the video, codec, audio, and power elements

Lesson 3: Assembling the Cisco TelePresence Systems 500, 1000, 1100, and 1300

• Assemble the Cisco TelePresence System 500
• Assemble the Cisco TelePresence System 1000
• Assemble the Cisco TelePresence Systems 1100 and 1300
• Describe the recommended tables options

Lesson 4: Installing Auxiliary Displays

• Save time when installing auxiliary displays by understanding the steps that are documented in the installation notes
• Mount auxiliary displays on the sides or above the Cisco TelePresence System 3000 or 3200
• Describe the proper mounting position for a center-mounted auxiliary display
• Describe examples of side-mounted auxiliary displays
• Lesson 5: Installing a Document Camera
• Identify the types and specifications of WolfVision document cameras
• Mount a ceiling document camera with the proper vertical offset for image capturing
• Describe the above-ceiling document camera options
• Describe the below-ceiling document camera options

Lesson 6: Wiring

• Describe the component connectivity for the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200
• Identify the ports of the generation 2 primary codec
• Describe the audio/video extension unit and identify how it is connected
• Connect the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200 speakers
• Connect the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200 microphones
• Connect the video for the Cisco Digital Media Player HD video connection on the Cisco TelePresence System 500 display
• Integrate the HFR codec into a Cisco TelePresence system
• Describe and connect the auxiliary control unit
• Route the Cisco TelePresence Systems 3000 and 3200 power, camera, and plasma cables
• Connect and route cables for an optional document camera and auxiliary displays

Lesson 7: Tuning the Cisco TelePresence System

• List the tools that are required to tune the Cisco TelePresence system cameras
• Define the process for accessing the Cisco TelePresence system cameras
• Identify the features of the Cisco TelePresence system camera that support adjustment of the image size and focus
• Tune the Cisco TelePresence system cameras using a target image
• Focus the Cisco TelePresence system cameras
• Configure additional camera settings on the Cisco TelePresence systems
• Set up the Cisco TelePresence speakers and microphone
• Set up the Cisco TelePresence presentation device
• Set up the Cisco TelePresence auxiliary control unit
• Troubleshoot the Cisco TelePresence system configuration

Module 4: Cisco TelePresence Call Control

This module describes Cisco TelePresence endpoints and how to configure them.

Lesson 1: Integrating Cisco TelePresence Endpoints with Cisco Unified Communications Manager

• Describe the complete end-to-end solution that the Cisco TelePresence solution provides
• Describe the Cisco TelePresence codec
• Configure and troubleshoot the Cisco TelePresence codec
• Describe Cisco Unified Communications Manager
• Describe the registration process between the codec and Cisco Unified Communications Manager
• Describe the Cisco Unified Communications Manager configuration that is needed to support the Cisco TelePresence system
• Describe the Cisco Unified IP Phone 797xG
• Describe Cisco TelePresence CAC considerations
• Troubleshoot Cisco TelePresence system issues

Lesson 2: Examining the Cisco TelePresence User Interface

• Describe the Cisco Unified IP Phone that the Cisco TelePresence system uses
• Describe the One-Button-to-Push features of the Cisco Unified IP Phone
• Conference an audio-only call into a Cisco TelePresence session
• Describe the multiple audio and video call support features
• Describe the meeting control options
• Control the document camera from the IP phone
• Describe the Cisco Auto Collaborate Presentation Privacy alert
• Describe the Cisco TelePresence in-call icons
• Describe the user interface on phone alerts, status, and messages

Module 5: Cisco TelePresence Network Architecture

This module describes the Cisco TelePresence network architecture.

Lesson 1: Deploying a Cisco TelePresence Network

• Describe the functionality of multiplexing RTP video and audio streams with the Cisco TelePresence codec
• Describe the various Cisco TelePresence deployment models
• Configure Cisco devices for use with Cisco TelePresence

Lesson 2: Shaping and Policing

• Describe recommendations for provisioning a network with Cisco TelePresence
• Describe bursty traffic in the network
• Describe traffic policing and shaping of network traffic
• Describe traffic characteristics for Cisco TelePresence
• Provision for bursts in the network

Lesson 3: Setting a QoS Policy

• Explain the effect that latency, jitter, and loss have on Cisco TelePresence
• Describe the various IP packet classification and marking methods
• Describe the Cisco Catalyst queuing model for Telepresence traffic
• Provide an overview of campus QoS policies

Lesson 4: Designing WAN and Branch QoS Policies

• Describe the difference between a converged network and an overlay WAN network
• Provide an overview of the WAN and branch QoS polices
• Describe considerations and recommendations for LLQ and CBWFQ
• Describe the various WAN edge models
• Provide an overview of MPLS VPN policies
• Provide an overview of subline rate issues
• Describe the Cisco Certified TelePresence Connection program for service providers

Lesson 5: Understanding the NPA

• Describe the NPA process
• Describe the tools that are used to perform an NPA
• Use the VSAA to collect network statistics
• Describe the Cisco TelePresence Manager PreQualification Assistant 1.5

Lesson 6: Using the VSAA

• Describe the VSAA
• Configure VSAA bootable flash drives
• Configure VSAAs, run tests on the network, collect the data, and upload the results to the Cisco Partner portal

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Module 6: Cisco TelePresence Extended System Feature

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This module describes the extended features of Cisco TelePresence.

Lesson 1: Understanding the Cisco TelePresence Multipoint Switch

• Provide an overview of the Cisco TelePresence Multipoint Switch
• Discuss the conference features available for Cisco TelePresence Multipoint Switch conferences
• Discuss the bandwidth requirements for the Cisco TelePresence Multipoint Switch
• Discuss the rationale for centrally deploying the Cisco TelePresence Multipoint Switch server
• Discuss the process for room switching with Cisco TelePresence systems
• Discuss the process for speaker switching with Cisco TelePresence systems
• Discuss the Cisco TelePresence Multipoint Switch meeting types
• Troubleshoot different Cisco TelePresence Multipoint Switch meeting types

Lesson 2: Understanding the Cisco TelePresence Multipoint Switch

• Provide an overview of the Cisco TelePresence Manager features and specifications
• Review the initial server configuration settings for Cisco TelePresence Manager
• Describe how Cisco TelePresence Manager integrates with Cisco Unified Communications Manager
• Discuss how Cisco TelePresence Manager integrates with Cisco TelePresence Systems
• Discuss how Cisco TelePresence Manager integrates with LDAP and Microsoft Exchange
• Discuss the requirements for Microsoft Exchange integrations with forms-based authentication
• Discuss how Cisco TelePresence Manager integrates with Lotus Domino
• Discuss and configure the Cisco TelePresence Manager integration with Cisco TelePresence Multipoint Switch
• Discuss the management and troubleshooting of Cisco TelePresence scheduled meetings
• Demonstrate the scheduling of a Cisco TelePresence meeting
• Troubleshoot Cisco TelePresence Manager

Lesson 3: Exploring One-Button-to-Push Without Cisco TelePresence Manager

• Discuss reasons for not deploying Cisco TelePresence Manager
• List the features that you lose without Cisco TelePresence Manager and the options on the Cisco TelePresence User Interface that you can use instead of One-Button-to-Push
• Discuss how to schedule a Cisco TelePresence meeting without Cisco TelePresence Manager

Lesson 4: Examining Cisco TelePresence Interoperability

• Provide an overview of Cisco TelePresence interoperability, list the features of Cisco TelePresence interoperability, and identify the benefits and caveats of interoperability with Cisco TelePresence
• Discuss Cisco TelePresence interoperability integrations
• Describe the design of a dial plan when you are implementing a Cisco Unified Conferencing MCU
• Discuss call setup during a Cisco TelePresence interoperability call
• Connect to the console of the Cisco Unified Videoconferencing 3500 Series MCU
• Demonstrate how to access the Cisco Unified Videoconferencing web administration page
• Demonstrate how to configure the Cisco Unified Videoconferencing 3500 Series MCU

Lesson 5: Working with the Cisco TelePresence Recording Server

• Provide an overview of the Cisco TelePresence Recording Server and its features
• List the Cisco TelePresence Recording Server specifications
• Demonstrate the integration of LDAP with Cisco TelePresence Recording Server
• Use the Cisco TelePresence Recording Server to record, review, and distribute content
• Discuss the benefits of integrating the Cisco TelePresence Recording Server with the Cisco MXE 3000 Media Experience Engine for video post production

Lesson 6: Examining Intercompany Communications

• Provide an overview of intercompany communication
• Describe the process that enables intercompany communication
• Discuss the use of ENUM as a tool for mapping directory numbers to an IP address and discuss options for external dial plans
• Describe the functionality that the Cisco Unified Border Element provides
• Discuss the SIP signaling negation process when using an SBC
• Discuss the SIP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
• Discuss RTP media flow through an SBC
• Discuss the RTP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
• Describe how service providers can enable hosted solutions

Lesson 7: Examining Cisco TelePresence Security

• Describe the security features of Cisco TelePresence in Cisco Unified Communications Manager
• Configure the security profile for Cisco TelePresence in Cisco Unified Communications Manager
• Configure PKI-based security features in Cisco Unified Communications Manager

Labs:

• Cisco TelePresence Demonstration to EBC (Optional)
• Assembling the Endpoint
• Using RRA Measuring and Test Equipment
• Performing an RRA Environmental Assessment
• Measuring RRA Acoustics and Illumination
• Programming the Codec
• Tuning the Cisco TelePresence Cameras and Testing Audio
• Registering the Cisco TelePresence Endpoint
• Completing a Cisco TelePresence Call Between Two Endpoints
• Performing an NPA Using VSAA
• Performing an NPA Using IP SLA
• Configuring the Cisco TelePresence Multipoint Switch
• Using the Cisco TelePresence Manager Prequalification Tool
• Configuring Cisco TelePresence Manager, Cisco Unified Communications Manager, and Microsoft Exchange Service Account
• Adding Users to Exchange
• Configuring Scheduled Meetings
• Enabling Cisco Unified Video Advantage
• Configuring the Cisco Unified Videoconferencing MCU with SIP
• Configuring the Cisco TelePresence Recording Server

• Channel Partner / Reseller
• Customer
• Employee

The knowledge and skills that a learner must have before attending this course are as follows:

• Interconecting Cisco Network Device Part 1 (ICND1)
• Interconecting Cisco Network Device Part 2 (ICND2)
• Implementing Cisco Quality of Services (QOS)
• Implementing Unified Communications Manager, Part 1, (CIPT1 8)