Implementing Cisco TelePresence Solutions Immersive (ITSI) 1.0

Implementing Cisco TelePresence Solutions Immersive (ITSI) 1.0

Course Information

Technology : TelePresence/Video

Duration : 5 Days Course

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  • Implementing Cisco TelePresence Solutions Immersive (ITSI) 1.0

    Upcoming Dates

    Course Details

    Objectives

    Upon completing this course, you will be able to meet these overall objectives:

    • Describe a Cisco TelePresence solution and the technology that makes it work
    • Perform an RRA on a chosen Cisco TelePresence room to validate its acceptability
    • Assemble the Cisco TelePresence Systems 3000 and 3200 structure and perform verification testing and component configuration
    • Describe a Cisco TelePresence solution and the technology that makes it work
    • Describe and configure a Cisco TelePresence system endpoint
    • Describe the Cisco TelePresence architecture
    • Describe the extended features of Cisco TelePresence

    Outline

    Module 1: Introduction to Cisco TelePresence

     

    Describe a Cisco TelePresence solution and the technology that makes it work.

    Lesson 1: Exploring the Cisco TelePresence Solution

    • Define Telepresence and the use of technology to immerse a participant in the experience
    • Identify limitations with traditional video communications
    • Explain the original design attributes for Cisco TelePresence
    • Describe Cisco TelePresence user endpoint design principles
    • Describe the advantages of the Cisco TelePresence solution
    • Discuss the vision for Cisco TelePresence and how it will help create the next generation, rich-media network
    • Discuss the high-level network requirements for Cisco TelePresence
    • Provide an overview of the NPA

     

    Lesson 2: Exploring the Cisco TelePresence Environments

    • List the components of the Cisco TelePresence solution and what role each component fulfills
    • Identify the endpoints in the Cisco TelePresence portfolio and describe what level of experience each model provides
    • Discuss the wiring for the Cisco TelePresence generation 2 primary codec
    • Describe the acoustic properties of the Cisco TelePresence room
    • Describe the Cisco TelePresence illumination specifications
    • Describe the Cisco TelePresence Auto Collaborate features
    • Describe the capabilities of the Cisco TelePresence Multipoint Switch
    • List the capabilities of the Cisco TelePresence Recording Server
    • Define the capabilities of Cisco TelePresence Manager
    • Describe the Cisco TelePresence experience as well as video and audio characteristics
    • Define the Cisco TelePresence architecture for intercompany communications
    • Discuss the purpose of the Cisco TelePresence Planning, Design, and Implementation Service

     

    Lesson 3: Planning a Cisco TelePresence Room Design

    • Discuss various questions you should ask when designing a Cisco TelePresence room
    • Discuss the importance of corporate identity on a conference room and how Cisco TelePresence solutions provide the flexibility to incorporate corporate culture
    • Discuss the importance of background aesthetics in creating a 3-D experience
    • Describe Cisco TelePresence room design examples
    • Discuss the effect that wall textures have on a Cisco TelePresence room
    • List the approved background colors for a Cisco TelePresence room

     

    Module 2: Cisco TelePresence Planning and Assessment

     

    Describe the four phases of the Cisco TelePresence Experience and Order Assurance process and the steps that are necessary for a successful deployment.

    Lesson 1: Managing the Project and Product Order

    • Provide an overview of the Experience and Order Assurance process
    • Identify the tasks that are involved in the prequalification phase of the Experience and Order Assurance process
    • Identify the tasks that are involved in the readiness assessment phase of the Experience and Order Assurance process
    • Identify the processes that occur during the installation phase of the Experience and Order Assurance process
    • Identify the processes that occur during the validation phase of the Experience and Order Assurance process, including the testing criteria of the Cisco TelePresence experience test
    • Navigate the online Experience and Order Assurance tool
    • Identify the steps that are associated with the partner-provided Cisco TelePresence Planning, Design, and Implementation Service, and demonstrate a project life cycle

     

    Lesson 2: Examining Room Readiness Requirements

    • Understand the processes and tools that are required to complete an RRA
    • Identify the individual tools that are contained in the RRAv2 tool kit and the process for ordering the kit
    • Discuss the variables that you should consider when evaluating a candidate Cisco TelePresence room
    • Identify the environmental considerations when selecting a Cisco TelePresence room
    • Identify the tolerances for the acoustic properties when selecting a Cisco TelePresence room
    • Identify the tolerances for illumination properties when selecting a Cisco TelePresence room
    • Define the criteria for the continuity requirement

     

    Lesson 3: Examining the Basics of Acoustics

    • Define the decibel of SPL and demonstrate how to properly measure sound that emanates from a source
    • Demonstrate the use of the Acoustilyzer AL1 audio meter with A-weighting and C-weighting
    • Describe frequencies of sound
    • Define reverberation and how it is measured, and identify the impact that reverberation can play in the delivery of a Cisco TelePresence call
    • Identify the settings for the Acoustilyzer AL1 that is used to evaluate the acoustics of the Cisco TelePresence rooms
    • Define the building-material requirements for a Cisco TelePresence room
    • Define NRC, and provide examples of preferred materials
    • Define STC and IIC ratings
    • Remediate an undesirable acoustic environment

     

    Lesson 4: Examining Lighting Basics

    • Describe the lighting requirements of Cisco TelePresence
    • Describe different commercial lighting options
    • Provide lighting configuration examples for Cisco TelePresence System 3000
    • Provide lighting configuration examples for Cisco TelePresence System 3200
    • List lighting recommendations for Cisco TelePresence Systems 500, 1000, 1100, and 1300 Series

     

    Lesson 5: Examining Lighting Basics

    • Describe how to access both the online and offline RRA forms
    • Verify the Cisco TelePresence environmental room measurements
    • Record the Cisco TelePresence acoustic measurements
    • Record the Cisco TelePresence illumination measurements
    • Document the Cisco TelePresence continuity
    • Document the Cisco TelePresence power and HVAC characteristics
    • Attach layout plans and photos to an online RRA form

     

    Lesson 6: Planning a Cisco TelePresence Room Design

    • Discuss various Cisco TelePresence room design considerations and how they affect the aesthetics and corporate identity of the room
    • Discuss the importance of corporate identity on a conference room and how Cisco TelePresence solutions provide the flexibility to incorporate corporate culture
    • Discuss the importance of background aesthetics in creating a 3-D experience
    • Describe Cisco TelePresence room design examples
    • Discuss the effect that wall textures have on a Cisco TelePresence room
    • List the approved background colors for a Cisco TelePresence room

     

    Module 3: Physical Assembly and Logistics

     

    Describe the physical assembly and tuning of the Cisco TelePresence systems.

    Lesson 1: Preparing for a Cisco TelePresence System Installation

    • Describe the tools that are necessary to unpack and assemble Cisco TelePresence endpoints
    • Examine the logistics of storing the shipping pallets during assembly

     

    Lesson 2: Assembling the Cisco TelePresence Systems 3000 and 3200

    • Provide an overview of the Cisco TelePresence Systems 3000 and 3200 installation
    • Build and position the Cisco TelePresence Systems 3000 and 3200 display frame
    • Understand the load distribution of the Cisco TelePresence Systems 3000 and 3200 when positioning either system
    • Mount and level the plasma displays
    • Attach the display shelves and level the frame
    • Build the lighting assembly
    • Attach the tabletops
    • Determine proper positioning of the Cisco TelePresence System 3200 second row and where to run cabling
    • Assemble and attach the video, codec, audio, and power elements

     

    Lesson 3: Assembling the Cisco TelePresence Systems 500, 1000, 1100, and 1300

    • Assemble the Cisco TelePresence System 500
    • Assemble the Cisco TelePresence System 1000
    • Assemble the Cisco TelePresence Systems 1100 and 1300
    • Describe the recommended tables options

     

    Lesson 4: Installing Auxiliary Displays

    • Save time when installing auxiliary displays by understanding the steps that are documented in the installation notes
    • Mount auxiliary displays on the sides or above the Cisco TelePresence System 3000 or 3200
    • Describe the proper mounting position for a center-mounted auxiliary display
    • Describe examples of side-mounted auxiliary displays
    • Lesson 5: Installing a Document Camera
    • Identify the types and specifications of WolfVision document cameras
    • Mount a ceiling document camera with the proper vertical offset for image capturing
    • Describe the above-ceiling document camera options
    • Describe the below-ceiling document camera options

     

    Lesson 6: Wiring

    • Describe the component connectivity for the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200
    • Identify the ports of the generation 2 primary codec
    • Describe the audio/video extension unit and identify how it is connected
    • Connect the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200 speakers
    • Connect the Cisco TelePresence Systems 500, 1000, 1100, 1300, 3000, and 3200 microphones
    • Connect the video for the Cisco Digital Media Player HD video connection on the Cisco TelePresence System 500 display
    • Integrate the HFR codec into a Cisco TelePresence system
    • Describe and connect the auxiliary control unit
    • Route the Cisco TelePresence Systems 3000 and 3200 power, camera, and plasma cables
    • Connect and route cables for an optional document camera and auxiliary displays

     

    Lesson 7: Tuning the Cisco TelePresence System

    • List the tools that are required to tune the Cisco TelePresence system cameras
    • Define the process for accessing the Cisco TelePresence system cameras
    • Identify the features of the Cisco TelePresence system camera that support adjustment of the image size and focus
    • Tune the Cisco TelePresence system cameras using a target image
    • Focus the Cisco TelePresence system cameras
    • Configure additional camera settings on the Cisco TelePresence systems
    • Set up the Cisco TelePresence speakers and microphone
    • Set up the Cisco TelePresence presentation device
    • Set up the Cisco TelePresence auxiliary control unit
    • Troubleshoot the Cisco TelePresence system configuration

     

    Module 4: Cisco TelePresence Call Control

     

    This module describes Cisco TelePresence endpoints and how to configure them.

    Lesson 1: Integrating Cisco TelePresence Endpoints with Cisco Unified Communications Manager

    • Describe the complete end-to-end solution that the Cisco TelePresence solution provides
    • Describe the Cisco TelePresence codec
    • Configure and troubleshoot the Cisco TelePresence codec
    • Describe Cisco Unified Communications Manager
    • Describe the registration process between the codec and Cisco Unified Communications Manager
    • Describe the Cisco Unified Communications Manager configuration that is needed to support the Cisco TelePresence system
    • Describe the Cisco Unified IP Phone 797xG
    • Describe Cisco TelePresence CAC considerations
    • Troubleshoot Cisco TelePresence system issues

     

    Lesson 2: Examining the Cisco TelePresence User Interface

    • Describe the Cisco Unified IP Phone that the Cisco TelePresence system uses
    • Describe the One-Button-to-Push features of the Cisco Unified IP Phone
    • Conference an audio-only call into a Cisco TelePresence session
    • Describe the multiple audio and video call support features
    • Describe the meeting control options
    • Control the document camera from the IP phone
    • Describe the Cisco Auto Collaborate Presentation Privacy alert
    • Describe the Cisco TelePresence in-call icons
    • Describe the user interface on phone alerts, status, and messages

     

    Module 5: Cisco TelePresence Network Architecture

     

    This module describes the Cisco TelePresence network architecture.

    Lesson 1: Deploying a Cisco TelePresence Network

    • Describe the functionality of multiplexing RTP video and audio streams with the Cisco TelePresence codec
    • Describe the various Cisco TelePresence deployment models
    • Configure Cisco devices for use with Cisco TelePresence

     

    Lesson 2: Shaping and Policing

    • Describe recommendations for provisioning a network with Cisco TelePresence
    • Describe bursty traffic in the network
    • Describe traffic policing and shaping of network traffic
    • Describe traffic characteristics for Cisco TelePresence
    • Provision for bursts in the network

     

    Lesson 3: Setting a QoS Policy

    • Explain the effect that latency, jitter, and loss have on Cisco TelePresence
    • Describe the various IP packet classification and marking methods
    • Describe the Cisco Catalyst queuing model for Telepresence traffic
    • Provide an overview of campus QoS policies

     

    Lesson 4: Designing WAN and Branch QoS Policies

    • Describe the difference between a converged network and an overlay WAN network
    • Provide an overview of the WAN and branch QoS polices
    • Describe considerations and recommendations for LLQ and CBWFQ
    • Describe the various WAN edge models
    • Provide an overview of MPLS VPN policies
    • Provide an overview of subline rate issues
    • Describe the Cisco Certified TelePresence Connection program for service providers

     

    Lesson 5: Understanding the NPA

    • Describe the NPA process
    • Describe the tools that are used to perform an NPA
    • Use the VSAA to collect network statistics
    • Describe the Cisco TelePresence Manager PreQualification Assistant 1.5

     

    Lesson 6: Using the VSAA

    • Describe the VSAA
    • Configure VSAA bootable flash drives
    • Configure VSAAs, run tests on the network, collect the data, and upload the results to the Cisco Partner portal

    Module 6: Cisco TelePresence Extended System Feature

    This module describes the extended features of Cisco TelePresence.

    Lesson 1: Understanding the Cisco TelePresence Multipoint Switch

    • Provide an overview of the Cisco TelePresence Multipoint Switch
    • Discuss the conference features available for Cisco TelePresence Multipoint Switch conferences
    • Discuss the bandwidth requirements for the Cisco TelePresence Multipoint Switch
    • Discuss the rationale for centrally deploying the Cisco TelePresence Multipoint Switch server
    • Discuss the process for room switching with Cisco TelePresence systems
    • Discuss the process for speaker switching with Cisco TelePresence systems
    • Discuss the Cisco TelePresence Multipoint Switch meeting types
    • Troubleshoot different Cisco TelePresence Multipoint Switch meeting types

     

    Lesson 2: Understanding the Cisco TelePresence Multipoint Switch

    • Provide an overview of the Cisco TelePresence Manager features and specifications
    • Review the initial server configuration settings for Cisco TelePresence Manager
    • Describe how Cisco TelePresence Manager integrates with Cisco Unified Communications Manager
    • Discuss how Cisco TelePresence Manager integrates with Cisco TelePresence Systems
    • Discuss how Cisco TelePresence Manager integrates with LDAP and Microsoft Exchange
    • Discuss the requirements for Microsoft Exchange integrations with forms-based authentication
    • Discuss how Cisco TelePresence Manager integrates with Lotus Domino
    • Discuss and configure the Cisco TelePresence Manager integration with Cisco TelePresence Multipoint Switch
    • Discuss the management and troubleshooting of Cisco TelePresence scheduled meetings
    • Demonstrate the scheduling of a Cisco TelePresence meeting
    • Troubleshoot Cisco TelePresence Manager

     

    Lesson 3: Exploring One-Button-to-Push Without Cisco TelePresence Manager

    • Discuss reasons for not deploying Cisco TelePresence Manager
    • List the features that you lose without Cisco TelePresence Manager and the options on the Cisco TelePresence User Interface that you can use instead of One-Button-to-Push
    • Discuss how to schedule a Cisco TelePresence meeting without Cisco TelePresence Manager

     

    Lesson 4: Examining Cisco TelePresence Interoperability

    • Provide an overview of Cisco TelePresence interoperability, list the features of Cisco TelePresence interoperability, and identify the benefits and caveats of interoperability with Cisco TelePresence
    • Discuss Cisco TelePresence interoperability integrations
    • Describe the design of a dial plan when you are implementing a Cisco Unified Conferencing MCU
    • Discuss call setup during a Cisco TelePresence interoperability call
    • Connect to the console of the Cisco Unified Videoconferencing 3500 Series MCU
    • Demonstrate how to access the Cisco Unified Videoconferencing web administration page
    • Demonstrate how to configure the Cisco Unified Videoconferencing 3500 Series MCU

     

    Lesson 5: Working with the Cisco TelePresence Recording Server

    • Provide an overview of the Cisco TelePresence Recording Server and its features
    • List the Cisco TelePresence Recording Server specifications
    • Demonstrate the integration of LDAP with Cisco TelePresence Recording Server
    • Use the Cisco TelePresence Recording Server to record, review, and distribute content
    • Discuss the benefits of integrating the Cisco TelePresence Recording Server with the Cisco MXE 3000 Media Experience Engine for video post production

     

    Lesson 6: Examining Intercompany Communications

    • Provide an overview of intercompany communication
    • Describe the process that enables intercompany communication
    • Discuss the use of ENUM as a tool for mapping directory numbers to an IP address and discuss options for external dial plans
    • Describe the functionality that the Cisco Unified Border Element provides
    • Discuss the SIP signaling negation process when using an SBC
    • Discuss the SIP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
    • Discuss RTP media flow through an SBC
    • Discuss the RTP signaling negation process when using a Cisco ASA 5500 Series Adaptive Security Appliance
    • Describe how service providers can enable hosted solutions

     

     

    Lesson 7: Examining Cisco TelePresence Security

    • Describe the security features of Cisco TelePresence in Cisco Unified Communications Manager
    • Configure the security profile for Cisco TelePresence in Cisco Unified Communications Manager
    • Configure PKI-based security features in Cisco Unified Communications Manager

     

    Labs:

    • Cisco TelePresence Demonstration to EBC (Optional)
    • Assembling the Endpoint
    • Using RRA Measuring and Test Equipment
    • Performing an RRA Environmental Assessment
    • Measuring RRA Acoustics and Illumination
    • Programming the Codec
    • Tuning the Cisco TelePresence Cameras and Testing Audio
    • Registering the Cisco TelePresence Endpoint
    • Completing a Cisco TelePresence Call Between Two Endpoints
    • Performing an NPA Using VSAA
    • Performing an NPA Using IP SLA
    • Configuring the Cisco TelePresence Multipoint Switch
    • Using the Cisco TelePresence Manager Prequalification Tool
    • Configuring Cisco TelePresence Manager, Cisco Unified Communications Manager, and Microsoft Exchange Service Account
    • Adding Users to Exchange
    • Configuring Scheduled Meetings
    • Enabling Cisco Unified Video Advantage
    • Configuring the Cisco Unified Videoconferencing MCU with SIP
    • Configuring the Cisco TelePresence Recording Server

    Target Audience

    • Channel Partner / Reseller
    • Customer
    • Employee

    Pre-Requisites

    The knowledge and skills that a learner must have before attending this course are as follows:

    • Interconecting Cisco Network Device Part 1 (ICND1)
    • Interconecting Cisco Network Device Part 2 (ICND2)
    • Implementing Cisco Quality of Services (QOS)
    • Implementing Unified Communications Manager, Part 1, (CIPT1 8)

    Course Schedule