This prepares you to implement a Cisco Unified Communications Manager solution focused on supporting a Cisco TelePresence video conferencing solution. This course focuses primarily on Cisco Unified Communications Manager v8.0 and its call routing and signaling component for the Cisco Unified Communications solution.

You will perform Cisco Unified Communications manager post-installation tasks, configure endpoints such as deploying a Cisco TelePresence system onto a Cisco Unified Communications solution, configure Cisco Unified Communications Manager for a video network, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement QoS for internal calls, incoming PSTN calls, and out going PSTN calls.

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options
• Perform Cisco Unified Communications Manager initial configuration and user management
• Configure Cisco Unified Communications Manager to support on-cluster calling
• Implement PSTN access in Cisco Unified Communications Manager and build a dial plan in a single-site Cisco Unified Communications Manager deployment
• Describe how to secure and maintain a Cisco Unified Communications solution

• Course Introduction
• Introduction to Cisco Unified Communications Manager
• Administering Cisco Unified Communications Manager
• Single-Site On-Net Calling
• Single-Site Off-Net Calling
• Securing Cisco Unified Communications and Solutions Maintenance

• Channel Partner / Reseller
• Customer
• Employee

The knowledge and skills you should have before attending this course are as follows:

• Internetworking Fundamentals
• Basic IP telephony concepts
• Cisco Unified Communications Manager
• Cisco IP phones, Cisco IP Communicator
• Contact Center operations