The Cisco TelePresence® Basics on Demand version 2.0 is 2 days Instructor led on-demand course offered by High-Touch Delivery Learning Services will provide participants with the prerequisite background knowledge on telepresence fundamentals needed to continue onto the more product-focused telepresence courses.

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe a telepresence call and advantages of telepresence and recognize audio and video input and output devices
• Describe the main use and system types for immersive, large room, small room, and personal conferencing
• Describe the main purpose of a gatekeeper, SIP registrar, gateway, conference bridge, conference bridge management device, streaming device, traversal server, and management and booking solutions
• Describe the commonly used video and audio standards used for telepresence
• Describe the physical, data link, netowrk, and transport layers of the OSI 7 layer model and how they relate to telepresence
• Describe the terms bandwidth, DNS, NAT, and firewalls and how they relate to telepresence
• Describe the TCP, UDP, RTP, RTCP, H.323, and SIP protocols and their role in telepresence
• Describe types and positioning of peripheral devices and general room design considerations, including lighting
• Describe the terms conductor, connector, shielding, and insulation balanced and unbalanced relating to cables and recognize common connector types
• Describe the cable types and connectors used to cable up Cisco TelePresence units, including power, LAN, audio, and video
• Describe the specific lights and sensors on Cisco TelePresence units and cameras

This course is designed for engineers responsible for installing and maintaining telepresence

• endpoints and networks:
• Customer support staff and first-level helpdesk support
• Partner technical professionals

• There are no prerequisite requirements for this course.