Course Details
Overview
The Cisco TelePresence® Installation and Configuration Intermediate Version 3.0 instructor-led remote delivery course offered by Cisco® Learning Services provides you with the skills and knowledge needed to install and configure Cisco Jabber® products, manage and provision endpoints, call routing, trunks, bandwidth management, call restriction policy, and conferencing.
Outline
- Module 1: Initial Setup
- At the end of the module a student will be able to:
- Review SIP protocol
- Review and configure times, regions, registration groups, device pools, global enterprise and service parameters including SIP domains for Cisco TelePresence solutions
- Module 2: Endpoint Provisioning
- Describe the types of phones and Cisco TelePresence devices that can be provisioned and register to Cisco UCM
- Describe the provisioning and registration process and configuration used by Cisco UCM
- Module 3: Cisco Jabber Configuration for On Premise
- At the end of the module, you should be able to:
- Describe the main features of a Cisco Jabber deployment
- Describe the component parts of a Cisco Jabber for Windows or Mac implementation using Cisco Unified Communications Manager IM and Presence Service
- On Premise using a Microsoft Active Directory database as a data sourceReview SIP trunks
- Neighbor zones
- Cisco TelePresence VCS registration
- Cisco UCM registration and provisioning
- Configure Cisco UCM and Cisco Unified Communications Manager IM and Presence Service Server for Jabber services
- Describe the initial login process and possible log searches to confirm processes take place
- Interpret Cisco Jabber logs to determine successful download of files from Cisco UCM and Unified Communications Manager IM and Presence Service login and SIP registration
- Module 4: Jabber Configuration for WebEx deployment
- Configure Cisco UCM for Jabber services
- Describe the initial login process and possible log searches to confirm processes take place
- Interpret Cisco Jabber logs to determine successful download of files from Cisco UCM, Cisco WebEx® login, and SIP registration
- Module 5: Call Routing
- Review of trunks and route groups, route lists and route patterns
- Routing by domain
- Intercluster lookup services
- Dial plans for Cisco TelePresence solutions
- Trunking to Cisco TelePresence VCS
- Module 6: Bandwidth and Call Management
- Review of partitions and calling search spaces and configuration for Cisco TelePresence solutions
- Review of regions and locations, and other considerations for Cisco TelePresence solutions
- Module 7: Troubleshootting
- Cisco Unified Real-Time Monitoring Tool (RTMT)
- Dialed Number Analyser
- Reading logs
- Module 8: Cisco TelePresence Conductor and Bridge Initial Installation and Setup
- Describing features of Cisco TelePresence Conductor
- Introducing Cisco TelePresence Conference bridges, models, and features
- Describing the licensing models of the Cisco TelePresence MCU and Cisco TelePresence Server
- Installing Cisco TelePresence Conductor
- Installing and initial configuring of Cisco bridges
- Installing the Cisco TelePresence MSE 8000 chassis and configuring the supervisor blade
- Describing Cisco TelePresence Conductor key principles
- Module 9: Cisco TelePresence Conductor Rendezvous Conference Configuration
- Describing rendezvous conferencing call flow using the SIP Back-to-Back User Agent (B2BUA)
- Configuring rendezvous conferencing by using the B2BUA and Cisco UCM
- Configuring autodialed participants in a B2BUA deployment
- Module 10: Cisco TelePresence Conductor Ad Hoc Conference Configuration
- Configuring ad hocspecial conferencing
Lab Outline
- Lab 1: Endpoint Provisioning and Registration
- Lab 2: Configuring Cisco Jabber Solutions
- Lab 3: Troubleshooting Processes for Cisco Jabber Solutions
- Lab 4: Configuring Cisco Jabber Solutions for Cisco WebEx deployments
- Lab 5: SIP Trunks to Cisco UCMs
- Lab 6: SIP Trunks to Cisco VCS
- Lab 7: Configuring Intercluster Lookup Service
- Lab 8: Bandwidth Management
- Lab 9: Call Policy
- Lab 10: Troubleshooting Cisco UCM
- Lab 11: Cisco Endpoint Configuration
- Lab 12: Cisco UCM B2BUA Conductor Configuration
- Lab 13: Autodialed Participants
- Lab 14: Ad Hoc Special Conferencing Configuration
Target Audience
This course is designed for technical professionals who install, configure and support a Cisco Unified Communications Manager (UCM) in a Cisco TelePresence environment. The primary audience for this course includes:
- System engineers
- Technical support personnel
- Channel partners and resellers
Pre-Requisites
- The Cisco UCM Foundation (UCMF) course or equivalent knowledge is required before enrolling in this class.